Everything people ask before their first spin.

Social Evergreen is a free social casino — a free social gaming platform built for players in Australia around one signature game, Evergreen Bloom. It is an entertainment product played entirely with virtual coins. There is no real-money gambling of any kind.

Yes. Nothing of value is staked and nothing of value can be won, so Social Evergreen is a social game rather than a gambling service regulated under the Interactive Gambling Act 2001 (Cth) or state and territory gaming law. We do not hold, and do not need, an Australian gambling licence.

Yes. There are no in-app purchases anywhere in the product: no coin packs, no subscriptions, no premium tier and no payment form. Your virtual coin balance tops up free once per Australian Eastern day.

Yes. Social Evergreen is intended for adults aged 18 and over in Australia. We do not knowingly allow accounts for anyone under 18, and accounts found to belong to minors are closed.

One, deliberately. Evergreen Bloom is the entire experience — no catalogue, no providers and no collections. Development effort goes into deepening that single game each season.

Virtual coins are an in-game token used to pace rounds of Evergreen Bloom. They are granted free, refill free, and exist only inside Social Evergreen.

No. Virtual coins have no monetary value. They cannot be exchanged, redeemed, cashed out, sold, transferred or converted into money, goods, services or anything else of value — now or in the future.

No. There are no deposits, no withdrawals, no betting, no wagering and no cash prizes. We do not process payments at all, so there is no payment method attached to your account.

The free daily top-up resets at midnight Australian Eastern time, so it lines up with the day wherever you are in the country.

You collect a free daily top-up. Nothing about running low creates an opportunity or a prompt to spend, because there is nothing to buy.

You provide an email address and choose a password of at least ten characters containing upper and lower case letters and a number. Your password is stored only as a salted hash. If Google Sign-In is enabled in your region, you can use that instead.

Use the forgot-password page. We email a single-use reset link that expires within 45 minutes. Following it lets you set a new password, and every existing session is signed out at that moment.

We handle personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Passwords are hashed with a modern algorithm and never stored in readable form. All database access uses prepared statements, forms are CSRF-protected, sessions use HttpOnly SameSite cookies, and repeated failed sign-ins are rate limited. Our Privacy Policy describes exactly what we hold.

On My Grove tick the confirmation box and delete the account — one step, no retention offers. You can also email support@socialevergreen.com from your registered address. Deletion removes your account record and gameplay history. Virtual coins are simply gone — they never had value to lose.

Three reels of three symbols resolve into a nine-symbol board with five paylines — the three rows and both diagonals. Three matching symbols on a payline pay the symbol multiplier; two matching from the left pay a quarter of it. Wins advance the Bloom Meter, and five stages triggers the Aurora phase. How to Play walks through it in detail.

Yes. The board is laid out for phones from 320px upward, tablets and desktops. Nothing is a shrunken desktop screen — layouts are recomposed for each size.

Progression tiers unlock badges, canopy themes, profile effects and larger free daily top-ups. Every reward is cosmetic or in-game and carries no monetary value. See Rewards.

Yes. Quiet mode on My Grove hides the grove illustrations and the milestone feed. It is a single switch and it stays where you left it. Guests can use the same control in this browser.

Only what the site needs to function: a session cookie that keeps you signed in and a CSRF token protecting forms. Quiet mode, play limits and the age-gate choice live in local storage, not in advertising cookies. Details are in the Cookie Policy.

Use the contact form or email support@socialevergreen.com. We aim to reply within two working days.

Our Responsible Social Play page explains the tools available — break reminders, optional play limits, quiet mode and account deletion — all on My Grove.

Although nothing here is gambling, free and confidential help is available Australia-wide from Gambling Help Online on 1800 858 858, 24 hours a day, and from Lifeline on 13 11 14. Our Responsible Social Play page lists more.